{"id":2779,"date":"2022-04-12T08:23:50","date_gmt":"2022-04-12T08:23:50","guid":{"rendered":"https:\/\/klbtheme.com\/clotya\/?page_id=17"},"modified":"2025-11-17T13:50:51","modified_gmt":"2025-11-17T13:50:51","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/casarosa.fashion\/index.php\/refund_returns\/","title":{"rendered":"Politique de retour \u2013 Casarosa"},"content":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : <strong>[mettre la date]<\/strong><\/p>\n<p>Chez <strong>Casarosa<\/strong>, la satisfaction de nos clientes est notre priorit\u00e9. Si un article ne vous convient pas, vous pouvez b\u00e9n\u00e9ficier de notre politique de retour selon les conditions ci-dessous.<\/p>\n<ol>\n<li><strong> D\u00e9lai de retour<\/strong><\/li>\n<\/ol>\n<p>Vous disposez de <strong>7 jours<\/strong> apr\u00e8s la r\u00e9ception de votre commande pour demander un retour ou un \u00e9change.<\/p>\n<ol start=\"2\">\n<li><strong> Conditions d\u2019\u00e9ligibilit\u00e9<\/strong><\/li>\n<\/ol>\n<p>Pour \u00eatre \u00e9ligible \u00e0 un retour, l\u2019article doit :<\/p>\n<ul>\n<li>\u00catre <strong>neuf<\/strong>, non port\u00e9 et non lav\u00e9<\/li>\n<li>\u00catre dans son <strong>\u00e9tat et emballage d\u2019origine<\/strong><\/li>\n<li>Avoir toutes les <strong>\u00e9tiquettes<\/strong> intactes<\/li>\n<li>Ne pr\u00e9senter <strong>aucune tache<\/strong>, odeur ou dommage<\/li>\n<\/ul>\n<p>Les articles ne respectant pas ces conditions ne seront pas repris.<\/p>\n<ol start=\"3\">\n<li><strong> Articles non retournables<\/strong><\/li>\n<\/ol>\n<p>Pour des raisons d\u2019hygi\u00e8ne, les articles suivants ne peuvent pas \u00eatre retourn\u00e9s :<\/p>\n<ul>\n<li>Sous-v\u00eatements<\/li>\n<li>Pyjamas port\u00e9s<\/li>\n<li>Accessoires en contact direct avec la peau<\/li>\n<li>Produits en promotion (si pr\u00e9cis\u00e9 \u00ab\u00a0non retournable\u00a0\u00bb)<\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong> Proc\u00e9dure de retour<\/strong><\/li>\n<\/ol>\n<p>Pour demander un retour :<\/p>\n<ol>\n<li>Contactez-nous via :<br \/>\n\ud83d\udce7 <strong>support@casarosa.fashion<\/strong><br \/>\n\ud83d\udcde <strong>[Votre num\u00e9ro]<\/strong><\/li>\n<li>Indiquez :\n<ul>\n<li>Num\u00e9ro de commande<\/li>\n<li>Nom de l\u2019article<\/li>\n<li>Raison du retour<\/li>\n<li>Photos de l\u2019article (si demand\u00e9)<\/li>\n<\/ul>\n<\/li>\n<li>Nous vous confirmerons l\u2019acceptation du retour et vous donnerons l\u2019adresse o\u00f9 renvoyer l\u2019article.<\/li>\n<\/ol>\n<ol start=\"5\">\n<li><strong> Frais de retour<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Les <strong>frais de retour<\/strong> sont \u00e0 la charge de la cliente sauf erreur de notre part.<\/li>\n<li>En cas d\u2019article d\u00e9fectueux ou erreur d\u2019exp\u00e9dition, les frais sont <strong>enti\u00e8rement pris en charge<\/strong> par Casarosa.<\/li>\n<\/ul>\n<ol start=\"6\">\n<li><strong> \u00c9change ou remboursement<\/strong><\/li>\n<\/ol>\n<p>Apr\u00e8s r\u00e9ception et inspection de l\u2019article :<\/p>\n<ol>\n<li><strong> \u00c9change<\/strong><\/li>\n<\/ol>\n<p>Nous pouvons remplacer l\u2019article par :<\/p>\n<ul>\n<li>Une autre taille<\/li>\n<li>Une autre couleur<\/li>\n<li>Un autre mod\u00e8le (selon disponibilit\u00e9)<\/li>\n<\/ul>\n<ol>\n<li><strong> Remboursement<\/strong><\/li>\n<\/ol>\n<p>Le remboursement peut \u00eatre effectu\u00e9 sous forme de :<\/p>\n<ul>\n<li><strong>Avoir (cr\u00e9dit boutique)<\/strong> utilisable sur le site<\/li>\n<li><strong>Remboursement direct<\/strong> (si le paiement a \u00e9t\u00e9 effectu\u00e9 en ligne)<\/li>\n<\/ul>\n<p>Le traitement peut prendre <strong>3 \u00e0 7 jours ouvrables<\/strong> apr\u00e8s v\u00e9rification.<\/p>\n<ol start=\"7\">\n<li><strong> Articles endommag\u00e9s ou erreur de commande<\/strong><\/li>\n<\/ol>\n<p>Si vous recevez :<\/p>\n<ul>\n<li>Un article d\u00e9fectueux<\/li>\n<li>Un mod\u00e8le\/taille\/couleur incorrect(e)<\/li>\n<\/ul>\n<p>Veuillez nous contacter dans les <strong>48 heures<\/strong> avec photos \u00e0 l\u2019appui.<br \/>\nNous prendrons en charge <strong>tous les frais<\/strong> et vous renverrons un nouvel article.<\/p>\n<ol start=\"8\">\n<li><strong> Annulation de commande<\/strong><\/li>\n<\/ol>\n<p>Vous pouvez annuler votre commande tant qu\u2019elle n\u2019a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e.<br \/>\nUne fois exp\u00e9di\u00e9e, l\u2019annulation n\u2019est plus possible, mais vous pouvez demander un retour selon les conditions ci-dessus.<\/p>\n<ol start=\"9\">\n<li><strong> Contact<\/strong><\/li>\n<\/ol>\n<p>Pour toute demande de retour ou r\u00e9clamation :<br \/>\n\ud83d\udce7 Email : <strong>support@casarosa.fashion<\/strong><br \/>\n\ud83d\udcde T\u00e9l\u00e9phone : <strong>[Votre num\u00e9ro]<\/strong><br \/>\n\ud83d\udccd Adresse : <strong>[Votre ville, Alg\u00e9rie]<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : [mettre la date] Chez Casarosa, la satisfaction de nos clientes est notre priorit\u00e9. Si un article ne vous convient pas, vous pouvez b\u00e9n\u00e9ficier de notre politique de retour selon les conditions ci-dessous. D\u00e9lai de retour Vous disposez de 7 jours apr\u00e8s la r\u00e9ception de votre commande pour demander un retour<\/p>\n<div class=\"klb-readmore entry-button\"><a class=\"btn link\" href=\"https:\/\/casarosa.fashion\/index.php\/refund_returns\/\">Lire la suite <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2779","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de retour \u2013 Casarosa - Casarosa boutique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/casarosa.fashion\/index.php\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour \u2013 Casarosa - Casarosa boutique\" \/>\n<meta property=\"og:description\" content=\"Derni\u00e8re mise \u00e0 jour : [mettre la date] Chez Casarosa, la satisfaction de nos clientes est notre priorit\u00e9. Si un article ne vous convient pas, vous pouvez b\u00e9n\u00e9ficier de notre politique de retour selon les conditions ci-dessous. D\u00e9lai de retour Vous disposez de 7 jours apr\u00e8s la r\u00e9ception de votre commande pour demander un retourLire la suite\" \/>\n<meta property=\"og:url\" content=\"https:\/\/casarosa.fashion\/index.php\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Casarosa boutique\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-17T13:50:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/casarosa.fashion\/index.php\/refund_returns\/\",\"url\":\"https:\/\/casarosa.fashion\/index.php\/refund_returns\/\",\"name\":\"Politique de retour \u2013 Casarosa - Casarosa boutique\",\"isPartOf\":{\"@id\":\"https:\/\/casarosa.fashion\/#website\"},\"datePublished\":\"2022-04-12T08:23:50+00:00\",\"dateModified\":\"2025-11-17T13:50:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/casarosa.fashion\/index.php\/refund_returns\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/casarosa.fashion\/index.php\/refund_returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/casarosa.fashion\/index.php\/refund_returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/casarosa.fashion\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique de retour \u2013 Casarosa\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/casarosa.fashion\/#website\",\"url\":\"https:\/\/casarosa.fashion\/\",\"name\":\"Casarosa boutique\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/casarosa.fashion\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politique de retour \u2013 Casarosa - Casarosa boutique","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/casarosa.fashion\/index.php\/refund_returns\/","og_locale":"fr_FR","og_type":"article","og_title":"Politique de retour \u2013 Casarosa - Casarosa boutique","og_description":"Derni\u00e8re mise \u00e0 jour : [mettre la date] Chez Casarosa, la satisfaction de nos clientes est notre priorit\u00e9. 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D\u00e9lai de retour Vous disposez de 7 jours apr\u00e8s la r\u00e9ception de votre commande pour demander un retourLire la suite","og_url":"https:\/\/casarosa.fashion\/index.php\/refund_returns\/","og_site_name":"Casarosa boutique","article_modified_time":"2025-11-17T13:50:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/casarosa.fashion\/index.php\/refund_returns\/","url":"https:\/\/casarosa.fashion\/index.php\/refund_returns\/","name":"Politique de retour \u2013 Casarosa - Casarosa boutique","isPartOf":{"@id":"https:\/\/casarosa.fashion\/#website"},"datePublished":"2022-04-12T08:23:50+00:00","dateModified":"2025-11-17T13:50:51+00:00","breadcrumb":{"@id":"https:\/\/casarosa.fashion\/index.php\/refund_returns\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/casarosa.fashion\/index.php\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/casarosa.fashion\/index.php\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/casarosa.fashion\/"},{"@type":"ListItem","position":2,"name":"Politique de retour \u2013 Casarosa"}]},{"@type":"WebSite","@id":"https:\/\/casarosa.fashion\/#website","url":"https:\/\/casarosa.fashion\/","name":"Casarosa boutique","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/casarosa.fashion\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/casarosa.fashion\/index.php\/wp-json\/wp\/v2\/pages\/2779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casarosa.fashion\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casarosa.fashion\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casarosa.fashion\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casarosa.fashion\/index.php\/wp-json\/wp\/v2\/comments?post=2779"}],"version-history":[{"count":2,"href":"https:\/\/casarosa.fashion\/index.php\/wp-json\/wp\/v2\/pages\/2779\/revisions"}],"predecessor-version":[{"id":3386,"href":"https:\/\/casarosa.fashion\/index.php\/wp-json\/wp\/v2\/pages\/2779\/revisions\/3386"}],"wp:attachment":[{"href":"https:\/\/casarosa.fashion\/index.php\/wp-json\/wp\/v2\/media?parent=2779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}